If you have a question about NewAlliance products and services or about your account, you may conveniently reach us either by phone, by mail or by contacting us via our secure online feedback form. For general queries our Customer Contact Center is available to you Monday through Wednesday and Friday from 7am to 5pm, Thursday from 7am to 7pm, and Saturday from 8:30am to 12:30pm at 800.892.2096. For more specific queries please select from the list below the appropriate phone number.

• Locate a branch or office

All general inquiries should be mailed to the address below.

NewAlliance Bank
Bank By Mail
P.O. Box 302
New Haven, CT 06502-9984

For Loan/Mortgage Payments

NewAlliance Bank
Loan Servicing Department
P.O. Box 193
Manchester, CT 06045-0193

You can also find an address online.

Fill out a short form to have a NewAlliance representative contact you.